Refund Policy

KAKE Digital Ltd Refund Policy

Effective From: 7th March 2018

All sales on www.tubesonix.com are final. The issue of a refund is always made at the discretion of KAKE Digital Ltd. All decisions made by the KAKE Digital Ltd are final

KAKE Digital Ltd will refund your full purchase price on orders where:

Your bank / Paypal account was illegally charged (fraud)
The failure to deliver the product is caused solely by KAKE Digital Ltd.

KAKE Digital Ltd does not refund products, which:

Cannot be used by the customer due to hardware limitations
Cannot be used by the customer due to software limitations
Cannot be used by the customer due to insufficient knowledge / know-how

A refund is eligible for 60 days from the date of purchase (found in your Order Confirmation Email).

Contact our support staff at support@tubesonix.com if you feel you qualify for a refund.